Reference

How satsports Handles Your Personal Data

At satsports, we treat every piece of information you share with us as something that belongs to you — our role is simply to protect it and use…

Data stored securely in encrypted systemsNo third-party sale of your detailsAccount data access within 30 days of requestIndia-based support for privacy queries
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satsports How satsports Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us With Your Privacy Questions

If you have a question about your data, want to correct something on your account, or need to raise a concern about how we've handled your information, our privacy team is reachable through the three channels below. We aim to respond to all privacy-related requests within five business days, and to complete any data access or deletion request within 30 calendar days of verification.

Team online

Email Privacy Team

Send your data access, correction or deletion request to our dedicated privacy address. Include your registered email and the specific data point you are enquiring about so we can locate your record quickly.

Live Chat Support

Open the chat widget on any satsports page and type 'privacy request' to be routed to the team that handles data queries. Chat is available seven days a week during standard support hours.

In-Account Help Centre

Log in, navigate to the Help section and select 'My Data'. From there you can download a summary of the personal data we hold, or raise a formal request for amendment or erasure directly from your account dashboard.

HOW WE PROTECT YOUR DATA

Six Ways satsports Secures Your Information

Privacy protection at satsports is built into the way we operate, not added as an afterthought.

Encrypted Storage

All personal data — name, address, contact details — is stored using AES-256 encryption at rest. Database access requires two-factor authentication from our engineering team, and access logs are audited monthly.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can review and withdraw cookie consent at any time through the Cookie Settings link in the site footer.

Account Security Alerts

Any login from a new device or location triggers an email alert to your registered address. If you did not initiate the login, you can freeze your account instantly from the link inside that alert email.

Data Retention Schedule

Transaction records are kept for seven years as required by financial regulation. Account profile data is deleted within 90 days of a confirmed account closure request, unless a legal hold applies.

Third-Party Data Sharing

We share data with payment processors like UPI rails, Paytm and PhonePe only to complete transactions. No marketing partner, advertiser or data broker receives your personal information without your explicit written consent.

Your Right to Correct or Erase

You may request a full copy of your data, ask us to correct inaccuracies, or request deletion at any time. Requests are handled by our privacy team and completed within 30 days of identity verification.

Frequently Asked Questions About Your Privacy

The questions below cover the data rights and privacy concerns we hear most often from people using satsports in India. If your question is not here, our privacy team can address it directly — use any of the contact paths listed in the section above.

We collect your name, date of birth, email address, phone number and the identity documents you submit for verification. Payment method references such as your UPI handle or Paytm mobile number are also stored to process transactions and detect fraud.

No. We do not sell, rent or trade your personal data to any external company. Data is shared only with payment processors like Paytm, PhonePe or UPI rails to complete a transaction, and with identity-verification partners where required by law.

Log in, go to the Help Centre and select 'My Data', or email our privacy team directly. We will send you a structured copy of your account data within 30 calendar days of verifying your identity.

Yes. Submit a deletion request through the in-account Help Centre or by email. We will close your account and erase your profile data within 90 days, retaining only transaction records we are legally required to hold under financial regulation.

Transaction records — deposits via UPI, Paytm or PhonePe, and withdrawals — are retained for seven years to meet financial reporting requirements. Once that period expires, those records are permanently deleted from our systems.

We use essential session cookies, performance analytics cookies and optional preference cookies. You can view the full cookie list and withdraw consent for non-essential cookies at any time through the Cookie Settings link in our site footer.

Reach our privacy team via email, live chat or the in-account Help Centre. If you are not satisfied with our response, you may escalate your concern to the relevant data protection authority for your region under local law.

Related Pages

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